Step 1: Remove the batteries from the keypad door lock. The good news is that it’s not difficult to fix. While this occurrence is not widespread, it does happen from time to time. Faulty Circuit BoardĪ faulty circuit board is one possible reason your keypad door lock stops working. Step 3: Close the door and test the lock. Step 2: Tighten the screw using a Phillips screwdriver. You will see a small hole with a tiny screw in the center. Step 1: Open the door and look at the back of the keypad. As a result, the wires come loose over time and stop working. Locks usually break when they’re installed improperly because the screws aren’t tightened. Loose wiring can cause a lock not to workĪnother reason why your keypad door lock may not be working is because of loose wiring. However, if you’re not comfortable replacing the keypad yourself, you can always contact a locksmith to do it for you. You can replace the keypad by yourself if it is defective. Defective keypadĪlthough it’s not common, there are times when the keypad itself is defective. Then try operating the lock again to see if it works. Gently wipe down the keypad until it’s clean. To clean the keypad, use a soft cloth and some rubbing alcohol. In such a case, you’ll need to clean the keypad with a dry cloth or compressed air before trying to use it again. Occasionally, the keypad is unresponsive or not working properly because dirt and water can disrupt the electrical connections. Once you’ve loosened the screws, try operating the keypad again to see if it works. There should be two screws that you can loosen to adjust the keypad. Look at the back of the keypad when you open the door to fix this. This usually happens when you install the lock yourself and don’t align the keypad properly. You may have an issue with your keypad not aligning with the deadbolt if it’s not working. In case these steps don’t work, let’s perform another troubleshooting step.
Once you’ve found it, replace the old batteries with more recent ones. To replace the batteries, open the door and look for the battery compartment. Most keypad door locks use four AA or AAA alkaline batteries, so you should be able to find them at your local grocery store. Usually, keypad door locks will have a low battery indicator that will let you know when it’s time to replace the batteries. If your keypad door lock uses batteries, be sure to check them regularly and replace them as needed. One of the most common reasons why keypad door locks stop working is because the batteries are low.
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